How to change mobile number in Yes Bank?

Change mobile number in Yes Bank – Numerous Yes Bank customers express satisfaction with the services offered by the bank, particularly regarding the flexibility to alter their registered mobile numbers. Now, updating your mobile number can be effortlessly done either by visiting an ATM or through the convenience of Internet banking. This article provides a step-by-step guide on the simplest method to change your mobile number in Yes Bank using your ATM card, explained in straightforward Hindi.

The Significance of Mobile Number Update

Why is it Essential?

Ensuring that your mobile number is current with your bank is more than just a formality; it’s a security measure and a gateway to seamless banking. From receiving crucial transaction alerts to staying updated on account activities, having the correct mobile number is fundamental for a smooth banking experience.

Must Check:- What is Axis Full Form?

Prerequisites to change mobile number in Yes Bank

  1. Old registered mobile number
  2. New mobile number for registration
  3. Both mobile numbers are capable of receiving SMS
  4. Adequate balance for sending an SMS from both numbers

Steps to change mobile number in Yes Bank online or through an ATM:

  1. Visit the nearest Yes Bank ATM, insert your card, and choose the Registration option.
  2. Enter your ATM PIN and verify the card.
  3. Select Mobile Number Registration, then opt for Change Mobile Number.
  4. Input your new mobile number.
  5. Receive OTP and reference numbers on both old and new mobile numbers.
  6. Send an SMS in the format “ACTIVATE <OTP CODE> <REFERENCE CODE>” to 567676 from both numbers within 4 hours of receiving the SMS.

If visiting an ATM isn’t convenient for you, Yes Bank offers an equally straightforward method through Internet banking. Follow these steps for a hassle-free mobile number update online:

Step 1: Log in to Your Internet Banking Account

Access your Yes Bank Internet banking account using your credentials.

Step 2: Navigate to the “Profile” Section

Once logged in, go to the “Profile” section, where you will find options related to personal details.

Step 3: Select “Mobile Number Update”

Under the “Profile” section, locate and click on the “Mobile Number Update” option.

Step 4: Enter the New Mobile Number

Similar to the ATM process, input your new mobile number accurately.

Step 5: Confirm and Save

Confirm the changes, and don’t forget to save the updated information. The system will notify you of the successful mobile number update.

In cases when the old mobile number is lost

If your old mobile number is lost, online registration of a new number becomes impossible. In such instances, visit your Yes Bank branch, request a mobile number update form from the help desk, and complete the form with necessary details such as account number, old number, new number, and your registered signature. After 7 working days, your new number will be registered for online banking.

What if Your Old Mobile Number is Unavailable?

The Branch Visit Solution

In some instances, individuals may find themselves without access to their old mobile number due to various reasons such as loss, theft, or discontinuation of service. If you encounter this situation, fret not; Yes Bank has a solution.

  1. Visit the Nearest Yes Bank Branch: When the online update is not feasible, physically visit the nearest Yes Bank branch.
  2. Authentication at the Branch: At the branch, the bank officials will guide you through an authentication process to verify your identity.
  3. Update Mobile Number: Once authenticated, you can provide your new mobile number, and the bank staff will assist you in updating it in the system.


Should you encounter any challenges or have queries extending beyond the information provided in this article regarding to change mobile number in Yes Bank, we encourage you to connect with us. Feel free to drop your questions in the comments section below, and our team will be more than happy to assist you.

In conclusion, ensuring your mobile number is up-to-date with Yes Bank is a fundamental step towards a secure and hassle-free banking experience. Whether you opt for the online process or visit a branch, the key is to stay informed and take the necessary steps to keep your information current.

For more related articles, please refer to our collection:-

Leave a Comment